May 6th, 2020
While Dental offices have been given the “go-ahead” to start opening up for elective surgeries, we still need to be cautious of each other and follow guidelines. Superior Dental Health’s main priority is keeping our patients and our team safe. We also want all of our patients to know that we have a new protocol to make sure patients are seen in a timely manner, and that our office has been sterilized!
For the Patients:
-New check-in System:
We now are asking patients to call us from their car once they arrive at our office. We will then ask you a set of screening questions. If you fail any of the questions, a deeper discussion will be needed with your dentist. Once we are ready for you to enter our office, we will call you to come in. We ask that you please wear a mask to your appointment. Upon arriving at our office, your temperature will be taken, and if you do not have a fever, you will be immediately taken back for your appointment. Guests will not be allowed to come with you, we ask that they please stay in the car and wait for you to be done. Children under 14 are the only exception, their guest must stay in the waiting room throughout the entirety of the appointment.
-New equipment and PPE:
Our team has plenty of Personal Protective Equipment they have to wear every day to keep you safe. On top of our entire team wearing scrubs, our admin team is wearing masks, and our providers have N95 masks, surgical masks, face shields, and gloves they wear for each procedure. Other equipment may be used at your appointment to keep you safe. You also may be asked to rinse your mouth with a 1% Hydrogen Peroxide solution before your appointment.
Each night, we have an ozone generator that sterilizes every surface in our office. It is scientifically proven to destroy viruses and bacteria when applied at high levels. Considered one of nature's most powerful oxidizing agents, ozone destroys bacteria through a process known as cell lysis. Though ozone is a gas that is more than 1,000 times more powerful than Chlorine bleach, it is a green technology that leaves no chemical residues behind.
-Higher frequency of sterilization:
While it has always been Superior Dental’s standard to disinfect every instrument that comes into contact with patients, we are going a step above and beyond by cleaning waiting rooms, bathrooms, door handles, countertops, and many more high touch surfaces around our office every hour. Hand sanitizer will be available to you whenever you need it.
Please practice social distancing while in our office. Be kind and patient with us as we navigate a “new normal” in our office. We can’t wait to serve you again!